Product & General Info

Warranty Conditions

At MyNameNecklace, our jewelry is made of high-quality materials and stones.

Standard Warranty-

All materials (gold, diamond pieces, silver, gold plated, and rose gold plated items) include a 2 years warranty. Please note the warranty does not cover lost or stolen cases.

Is my Jewlery water resistant?

Check out this - Is my jewelry water resistant article

How do I place a special request for my necklace

While we have a wide range of Jewelry styles, you may want to add a personal touch that you can''''''''''''''''t find in our collection. For special design requests, please contact our Customer Care Team:

Our Jewelry design experts will review your request and let you know if we can make your personalized creation.

Please attach a link to the item you are referring to, or the product ID number, which can be found on the item page here:

Please note that during busy seasons we cannot accommodate special requests.