The health and safety of our customers and employees is paramount to everything we do. As such, all of our offices and factories are being cleaned and disinfected on a regular basis.
All of our employees have been sanitized prior to any contact with the jewelry. Each jewelry is carefully cleaned, disinfected, and polished before it is packed and shipped.
We are closely monitoring this developing situation and making adjustments as necessary to ensure a sterile and safe work environment.
Check out this article to keep your jewelry shining daily.
We provide a convenient range of secure local and international shipping options. To upgrade your shipping method, please contact our Customer Care Team.
Our most popular shipping methods in USA include:
Please note that time frames are stated in business days and do not include weekends.
For more information about local and international shipping as well as relevant shipping times during peak seasons, please click here.
While we have a wide range of Jewelry styles, you may want to add a personal touch that you can't find in our collection. For special design requests, please contact our Customer Care Team.
Our Jewelry design experts will review your request and let you know if we can make your personalized creation.
Please attach a link to the item you are referring to, or the product ID number, which can be found on the item page here:
Please note that during busy seasons we cannot accommodate special requests.
The placing of the engraving depends on how many inscriptions you would like on your
3D Bar Necklace.
1 Inscription - Front engraving2 Inscriptions - Right and front engraving3 Inscriptions - Right, front & left engraving4 Inscriptions - Right, front, left and back engraving
The right and left placing is the position when it is not on you.
Yes! All you need to do is leave a clear comment in your shopping cart during checkout.The comment should say" Inscription on front: Alexa, Inscription on back: Harry"
The right and left placing is the position when the 3D Bar Necklace is not on you.
Wondering what your name necklace will look like and can't wait for your order to arrive? Our handy preview tool gives you a pretty good idea of how your name necklace will look after it’s produced! To preview click here.
It is possible to preview 3 styles of our necklaces: Classic, Carrie and Monogram (up to 3 letters).
Currently this item is available with two, three, four or five rings. Please pay attention to the limit of characters, according to the item you choose. The limit can be 20 or 22 characters, including spaces and punctuation.
You can check the item page for more details:
Here are a few quick steps:
Now you're ready to enjoy your new Russian Ring Necklace.
At My Name Necklace, our jewelry is made of high-quality materials and stones.
All gold and diamond pieces include a 1 year warranty and all silver, gold plated, and rose gold plated items include a 6 month warranty.
Paid premium warranty-
For all items, Sterling Silver, Gold Plated, Rose Gold Plated, Vermeil, Diamont and Gold products, 2 years warranty is guaranteed.
Any damage that may occur during these respective periods will be covered, including damaged pendant or chain, stone repair, and tarnished jewelry.
In such cases, please send a clear image of the damaged item to our Customer Care Team and we’ll gladly replace it. Please note the warranty does not cover lost or stolen cases.
All items must be returned before new items can be reproduced.
Check out our warranty for silver, gold plated and vermeil warranty.
Check out our warranty for silver, gold and diamond warranty.
The warranty for watches lasts for twenty-four months. Our watches are designed according to high-quality standards. Your watch is covered by our limited warranty that Is valid for twenty-four months from the date of purchase/ the warranty covers any malfunction occurring from defective parts or workmanship. If your watch-part at no additional expense, once the product is returned.
This warranty doesnt cover:
At My Name Necklace, we want you to be able to capture life’s most cherished moments. Our family pack allows you to add pendants, charms and engraving to your existing jewelry, and preserve new memories for you and your loved ones.
Two types of family packs are available:
The Standard Family Pack; for all silver, gold plated, and rose gold plated items. This option allows you to add inscriptions or pendants, twice over the period of two years.
The Premium Family Pack; for all gold & diamond jewelry. This option allows you to add two inscriptions, OR two charms over the period of two years, and also comes with a two year warranty.
Long story short: The chain you select will determine where on your body your name necklace hangs, so be sure to consider the length that is right for you. Our chains run from 35 cm to 89 cm, which means your necklace can hang anywhere from high up on your collarbone to way down on your lower chest.
Once you've decided where you would like the necklace to hang:
Please keep in mind that the chain lengths shown on our website do not include the length of the pendant. Most of our pendants run between 2-5 cm, so for example, if you order a name necklace with a 40 cm chain, the total length of the name necklace would be 42 cm - 45 cm, depending on the name and style.
To measure your wrist size, you can follow either of the two simple methods in the images below. Both measurement options will provide you with an accurate measurement.
Measure your wrist size with a flexible tape measure just below the wrist bone, where you would normally wear your bracelet.
Wrap a thin strip of paper around your wrist just below the wrist bone. Mark where the paper overlaps on your wrist and measure the strip of paper up until the mark.
You can use our Ring Size Guide:
Click here to check how to measure your ring size.
The difference between the two styles is the last letter inscription. In the Carrie Name Necklace, there is a curl in the last letter, adding an extra twist to the connection from the pendant to the chain. Whereas in the Classic Name Necklace, the last letter is regular like the other lower case letters, keeping the classic style along the pendant. You can click here to preview your name in both necklaces, and then decide which one is the perfect match for you. Both Carrie Name Necklace and Classic Name Necklace offer a classic script font and are available in two pendant sizes – small or regular.
*The largest measurement is the size of the capital letter.
Small Classic X Regular Classic
Small Carrie X Regular Carrie
Product information such as material type, thickness, and measurements, can be found on each individual product page under the "Information" tab. Pendant length varies according to the inscription. Average name plate size ranges from 2 cm-5 cm, or 2 cm-4 cm, for smaller name necklaces. If you can’t find the information you are looking for, please don't hesitate to contact our Customer Care Team.
The chain type that comes with your necklace, and the chain lengths that are available, are indicated in the information table which you can find on each individual product page. Here is a list of the different chains we offer:
FOR OUR NECKLACES
Sterling Silver 0.925, 18k Yellow Gold Plated Silver and 18k Rose Gold Plated Silver Box Chain, Rollo Chain, Bead Chain and Figaro Chain 14k Yellow Gold Twist Chain, Box Chain and Rollo Chain 14k White Gold Box Chain 10k Yellow Gold Bead Chain and Twist Chain 9k Yellow Gold Box Chain Acrylic items Sterling Silver Plated Metal Rollo Chain and 18k Yellow Gold Plated Metal Rollo Chain We also offer some of our items with a Colored Satin Cord.
FOR OUR BRACELETS
The Rollo Chain is available in Sterling Silver 0.925, 18k Yellow Gold Plated Silver, and 18k Rose Gold Plated Silver. We have a variety of items with a Colored Satin Cord, Colored Leather Cord, Leather Strap Wrap, and Colored Suede Leather Cord Wrap.
You can view our Chain Collection for more information about each chain.
Yes, all our precious metals are purchased from government certified vendors and are marked for authenticity. When you receive your personalized Jewelry you’ll see that it has a stamp of authenticity on it. All our silver Jewelry is made of 0.925 sterling silver, and all our gold Jewelry is made of solid gold, with a purity level that is indicated on the item (9k, 10k, 14k or 18k).
You can find all item-related information on each individual product page under the "Information" tab.
All our products are 100% nickel-free, except for items made of white gold.
When ordering a name plate necklace, such as the Sterling Silver "Carrie" Style Name Necklace, your inscription should include no more than 10 characters, as otherwise it may weaken the pendant, causing it to bend or break. If you’d like an inscription that is longer than 10 characters or that contains special characters, we always recommend ordering a double thickness pendant, such as the Silver Name Necklace - Extra Thick with Rollo Chain.
Double thickness pendants are more stable and durable and can be reliably made with up to 13 characters. You can select double thickness material for shorter names as well.
If you’d like a name necklace with double thickness but can’t find it in our catalog, please contact our Customer Care Team to see if we can accommodate your special request.
If you purchase an item with birthstones or diamonds, we typically place them as follows:
If you’d like to set the stone on a different character, please clearly indicate which letter you prefer in the comment box in your shopping cart. Once you leave a comment with a special request, we’ll make the changes if possible—there’s no need to contact us to confirm the request. If your request isn’t possible, we’ll contact you.
Double-barreled names or words usually have more than eight characters. We recommend ordering double-barreled names or words in double thickness to ensure durability. Please visit our double thickness material collection here.
You can view how many capital letters are possible under the "Instructions" tab on the product page. For names that include two capital letters, we again recommend ordering a double thickness necklace. If you leave a comment in your Shopping Cart requesting two capital letters with your order, our team will see it and make the item according to your request.
A better alternative is to order our Two Capital Letters Carrie Name Necklace
Check out our World Collection to see a wide variety of Jewelry in additional languages other than English.
If there is an item on our site that you’d like, but it doesn’t appear in our World Collection, please contact our Customer Care Team to see if this special request is possible.
We can add most characters to our Jewelry as long as they appear on the English keyboard.
All you need to do is place your order with the special character included.
Regarding emojis—although we know they’re popular—unfortunately, we cannot engrave them.
Yes, you can add a gift box and a personal gift message to every order!
We know this is a gift, so don't worry, we won't include the item prices in the packing slip.
We are aware that there are existing websites that copy our products and images. Some even reproduce MyNameNecklace’s trademark and therefore are misleading for our customers. We are informed about most of these infringing websites and are in the process of shutting them down, as it is our priority to protect our customers and the official MyNameNecklace brand. To make sure that you are purchasing from the official MyNameNecklace, only buy products from our official website:
If you are not shopping on one of the websites above, then it is not us. If you have difficulty defining if you are shopping on our website or see a website that is copying and selling our items, please contact our Customer Care team.