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Customer Service & Help Center

The information available in the quick links below can help you with questions regarding your order:

  • Order and Shipment Status Information
    Find out your Order Status here.


  • Need your order information?
    Please check your spam folder for an email from My Name Necklace


  • Shipping Information
    Our shipping rates, time frames, and policies are all listed in detail here.


  • Care Instructions
    Learn how to keep your jewelry in top condition with our comprehensive care information.


  • FAQ
    Our most frequently asked questions right here.


  • Email Us
    Can't find the answer to your question? Use this link to contact us.
    Please allow 24 hours for response from our customer service team.


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